MacWell Property Management is a team of long serving and experienced industry experts, who have been recognised through state and national property management awards, and have been employed as specialist consultants by real estate industry bodies including the REIQ.
Our business believes in the continued personal and professional development of our staff, and places a high value on traditional business practices, including a focus on excellent customer service. We don’t believe that’s ever gone out of fashion!
As a progressive thinking business we also recognise that people are the key, and we have adopted shared knowledge, community contribution, best practices, and pay-it-forward principles to help grow ourselves and our clients’ interests.
Property management is our only focus. A combination of our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We offer a safe solution for the management of your investment and the highest standard of professionalism.
Macwell Property Management is a referral built business, which means the property and landlord calibre is of the highest quality. By dealing with only exceptional landlords we can offer consistent high service levels as we don’t have to waste time dealing with clients who choose not to accept the legislations that govern us.
The most critical element of property management is attention to detail, particularly in relation to property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas. If something goes wrong, these documents could be worth thousands.
Our systems help us take care of the daily tasks so that we can spend more time managing your asset. While some property managers stop at collecting rent and conducting routine inspections, we are constantly looking at new ways to improve the performance of your investment dollar.
Some of the keys areas of our management include: reducing vacancy, monitoring market conditions, providing information on tax benefits and looking out for capital growth opportunities.
A common mistake made when appointing a property manager, is choosing one based on the lowest fees and the highest rent. When selecting a property manager you should be skeptical of low fees or discounting. Look out for the various ‘extra’s’ some agents charge in addition to their commission.
The percentage you pay for management will become irrelevant if the property is not managed effectively. A good property manager should cost you nothing and we can demonstrate how.
Samara is the Managing Director of Macwell Property Management and has 15 years’ experience in the industry, during her career she has won many national and state awards for the industry.
In 2001 Samara left her home in the country to move to Brisbane to train and work as a property management assistant for Raine & Horne, young and ambitious she flourished in the “big smoke” and with in 12 months of the move she was the senior property manager of the department making rapid growth and consistently winning industry awards. In 2010 Samara established and managed a property management department for a builder/ developer from start up, gaining valuable people management skills and business direction.
In late 2014 Samara had her Son Baxter and is now proud to work with the REIQ as a professional consultant on their property management support service team.
Samara has written several key articles for industry publications and newspapers as she is regarded as one of Queensland’s industry experts. She is known for her high expectation in customer service and therefore she only believes in employing for attitude.
Alissa has an extensive back ground in retail being senior management in some of our largest fashion chains. Upon moving to Brisbane Alissa succumbed to her passion for property. Alissa trained under Samara and is proud to have been a part of an award winning team in which she is a major contributor.
James is a hard-working and organised individual who has a passion for the real estate industry. He has been a Property Manager of an end to end management portfolio for the past 2 years and also have extensive experience as a leasing consultant.
Our Promise to you
Our professional team understand that the property you place in our hands is worth more than just the weekly asking rent, we appreciate that this is valuable asset, a nest egg for your future. We will spend the time in providing genuine facts and information for you to make an informed decision, we are a solution based team with the big picture in mind.
We understand that moving can be a stressful time, Macwell Property Management will take the hassle out of the search for you with providing quality, safe & clean homes and versatile inspection times for viewings.
We respect your rights as a tenant to quiet enjoyment and privacy during your tenancy. We are very different from traditional real estate agents, we won’t treat you as a number – we take the time to listen to your needs and assist you with a solution. We do take the management of investment properties seriously and all we ask from you is that you pay your rent on time and that you care for the property as if it is your own home.